Shipping policy
Processing Time
Orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays). Digital products are delivered instantly via email after purchase confirmation.
Shipping Methods & Delivery Times
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
Delivery times are estimates and may vary based on carrier performance and destination.
Shipping Costs
Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.
Digital Products
Digital downloads (ebooks, coloring books, activity books, and checklists) are delivered instantly to the email address provided at checkout. Please check your spam folder if you don't receive your download link within 15 minutes. No physical shipping applies to digital products.
International Shipping
We currently ship physical items within the United States only. Digital products are available worldwide.
Order Tracking
You will receive a shipping confirmation email with tracking information once your physical order ships. Track your package using the provided tracking number.
Shipping Address
Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Questions?
For questions about your shipment, contact us at thesoulofserendipity@gmail.com.